In 2007 I did a one year stint providing technical support to our clients. During that time I put together a one page guide on support and troubleshooting to help other people. A little later that year, I spent time training in Kepner-Tregoe’s KT Resolve process. KT Resolve was a lot more in depth than what I came up with but similar in a couple of ways. I found KT Resolve to be a thorough process but too formal and heavy for most situations I encountered. Continue Reading…
Recommended Link Building Blog
There are only so many hours in a day and I don’t like to spend them fighting information overload. Sometimes you only need one or two top-notch sources for information on a given topic. One really good resource I have found on link building is Link Building Blog – Wiep.net. Thanks to Tomaz from Freedom Ideas.
The Role of Luck in Hiring
I wrote the other day about some of the reasons why small teams of outstanding people might be more effective than larger teams of average people.
Maybe in a perfect world we could all agree. The rub though is that in practice, finding outstanding people and getting them to work for you can be tricky. Continue Reading…
Small Teams of Outstanding People
Thumbing through a copy of Revolutionizing IT: The Art of Using Information Technology Effectively, one thing was singled out as a core principle and repeated a couple of times:
A modest number of outstanding people are more valuable than a large number of average ones.
Thinkering for the MCTS 70-448
It’s been a long time since I’ve been in a classroom. I don’t remember exactly how I used to study in school. Getting back into study mode has been a bit of a challenge. But preparing for the MCTS 70-448 has yielded some interesting fruit. Continue Reading…
A Quick Analysis of Mercola.com
A while back, the The Connecticut Online Business Club discussed Dr. Mercola’s website: mercola.com. Dr. Mercola has been around online for a while and has built what looks to be a very healthy (and lucrative) online business. Continue Reading…
The Connecticut Online Business Club
Late last year, I started a Meetup group: The Connecticut Online Business Club. To (as the Meetup page puts it):
Share practical knowledge and experience about what works in building a legitimate, long-term, value-adding online business.
Office life would not be possible without the hard take-offs and landings effected by coffee and alcohol. @alaindebotton
Books: Rework, by Jason Fried and David Heinemeier Hansson
Directors cut good scenes to make a great movie. Musicians drop good tracks to make a great album. Writers eliminate good pages to make a book great. @Books: Rework, by Jason Fried and David Heinemeier Hansson – Service Industries – Management Today
Article Marketing: The Long Tail
What it is and how to use it [PDF]. @ezinearticles